Replacement of Milex Airfryer glass bowl

I've accidentally broke my glass bowl of the Milex Airfryer November 2014. I phoned your contact centre and they said I can only order a new bowl from any branch. I then approach Homemark Kollonade to order a glass bowl. They said it would take up to 4 weeks for delivery. Guess what? I am waiting almost 4 months now.<br> <br> After our December holidays (early January) I phoned the branch to find out if they've got the bowl. They haven't received anything from the factory. I again phoned the contact centre and they had the excuse of the factory that moved to a new premises and I should receive it in the next 4 weeks. Since then I phoned the branch every week, even visited them a few times, and they still waiting for the glass bowl to be delivered. <br> How long do I need to wait? I am really disappointed in the service I get from Homemark......They are quick to sell you stuff but their after service is poor. Even though I like the Milex Airfryer and really want to use it I am on the point to through it in the dustbin (R1700 down the drain) and replace it with another product from another supplier.