Refusal for me to pay price on shelf

Hi, I had such a disappointing experience within your store. My husband was keen on purchasing a Milex Air cooler from your store and while waiting for him, I saw a item that I was interested in purchasing the Roto Clean for R149.00 which was the price stated on the 8th Jan 2022 I then advised the Sales Assistant in-store that I wanted to purchase the item, she then took one look at the price and then removed it from shelf. She proceeded to tell me that the price is no longer R149.00 as what was on the shelf. That it was now, R249.00. I insisted that the price I saw was R149.00 and I would like to purchase the item for the price that was on display. The other Assistant advised that they need to call for authorization before they can give me the price which was on display. After chatting to the someone from Head Office 'Gianno' I was told that I will have to pay the full price and not the price on display. This is absolutely ridiculous and horrible customer service.

The price the customer sees on display is what should be paid, note I am a regular customer of Homemark and purchased a Airfryer from the exact store a month prior. So on that note they did not want to give me the price that was on the shelf, my husband then decided to not purchased the air cooler of R1700 and he advised the assistant to reverse the transaction immediately that he just made as we cannot be buying in a store that has ********* practices... they then advised they would reverse the transaction. But they could not give him his money back immediately and we would have to wait a few days. So now we can't even purchase the air cooler from another store as they holding our money hostage... On another note this store has literally lost a R1850 sale on the spot and a loyal customer! I will never purchase from the store again and will tell everyone of this bad practice!

I have images of the R149.00 price on the shelf.