lG
lisa G

1 reviews | Active since Nov 2015

17 Nov 2015, 10:00

REFUNDand BAD SERVICE

I corresponded with client services personnel namely Kate, Debra, Gladys, Nozzy and Their stupid Manager Morne Van Eck on many occasions and No HELP was given. No Delivery no communication NOTHING from Homemark to show that they adhere to my complain.<br> Now i request my money back after for 2 orders that costs me R13000.00 and I'm requested the ID, my bank statement and proof of residence that is very stupid and ridiculous. When we buy at Homemark they don't want the above mention doc's. I am taking serious action against Morne and Homemark for not wanting to Refund me. I closed my Credit card because of the way thee agent went and calling me to force me to buy. I send an email to Dino one of Homemark Director to assist and no help. I WILL NEVER GIVE ANYONE MY DOC's HAVE to process the refund. When i purchased before they never wanted those doc's. I give them what I wanted to give them so that my money can be paid. Me and other compliances are taking Homemark to the Paper to all media in South Africa like few years ago when Nitesh and his team leaders ****** people. I want my Money in the account i gave in ASAP. i wonder how will Mr Avi feel when he seen Homemark o the front pages.

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Replies (1)
Homemark
Homemark's reply19 Nov 2015, 09:53
Official
Hello marete,

Please be advised that we have asked you for the relevant information and your contact details in order to assist you. This is our policy, as per our CEO this is what is required to assist you in your refund request considering the purchase was made in so long ago and the value of the refund. The number provided regretfully is not in service?

We are more than willing to assist you in your request provided that you please send us the requested documents.

Best regards

Morne