Really pathetic service

<p>I called Dineo about a product that I wanted to order, she gave me the bank details to pay into which I did, and I sent proof of payment through to home mark and to Dineo, and she promised to call me back, and I have not had a call back, today when I try calling, they keep transferring me to another company even though I am asking them to assist me with my order number, you are running a zoo over there, I want my order to be sent to me or my money refunded, my order reference number is order number as your reference: #44288</p>