HS
Hannetjie S

1 reviews | Active since Nov 2014

26 Mar 2015, 16:06

****** remarks

I get calls on regular basis from companies who want to sell something on my cell phone. I got this call from Homemark on Monday and I asked this person (sorry did not ask who the caller was) to please call after hours, as I'm too busy during the day to take these private calls. He agreed to call after 5pm. I got the call again today at 3pm, I again said I cannot talk, but person kept on talking and talking. Unfortunately I did get irritated, as it is no joke to work against time in my profession, I put the phone down. Then the phone kept on ringing, about 4 more calls, which I ignored. I have a landline that I was busy on in any case.<br> <br> Then he left a voicemail message, telling me that my skin is too white for me!! That the time we rule the country are over...that I'm a ****** and I'm rude, that I'M A ***KEN *****?? REALLY?? This did not even cross my mind one little bit, I'm so sick and tired of the same old story over and over. Why always bring the colour of our skins into a conversation, for this remark alone I will never buy from Homemark again! <br> <br> You my dear are the ******, not me.<br> <br> Thank you

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Replies (1)
Homemark
Homemark's reply30 Mar 2015, 12:40
Official
Hello Homeworker,

Thank you for bringing this matter to my attention. I will be taking this matter up with the Call center manager and he will investigate and if we find that one of our agents are responsible we will certainly be taking action against the agent responsible.

I have also removed your details from our system and this will ensure that the sales agents do not call you again. My apologies for the service received and I can assure you that this is not the standard we aim for and take complaints of this nature very seriously.

Best regards
Morne

Best regards,