LS
Llewellyn S

1 reviews | Active since Jun 2016

15 Jun 2016, 15:39

Product not recieved

<p>They dont deserve any stars rating</p> <p> </p> <p>A few weeks ago i placed an online order, I recieved mosted of the items i ordered. I called the customer care line on ********** 005. the staff on the other side are not friendly and dont want to help. I told them that i did not recieve a producted ordered and they told me it was out of stock. Not a problem! The problem is that they said that they would credit me back / send me a voucher for the amount of the producted, i said that it was fine and still today i am waiting for the product. </p> <p> </p> <p>Called again and had to go through the whole process of explaining as there was no record of my previous call.</p> <p>Homemark are theves they take your money and when you complain there is no reaction from the so called custom service line.</p> <p> </p> <p> </p>

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Replies (1)
Homemark
Homemark's reply27 Jun 2016, 08:41
Official

Good Day Llewellynshannon,

I apologize for the delay regarding this matter. I have been informed a full refund has been processed.

Regards,

Customer Services Manager