Poor Service

At the beginning of the Year end of January I purchased a Milex Power Pressure Cooker XL, a Month or 2 later I discovered that the UNIT was faulty, I then returned to the store for an exchange they happily did the exchange with no new Slip.

Now recently with this exchanged UNIT again same fault on the UNIT I wanted to exchanged it, at the time I did not have the slip with I then managed to get it, as I was told that I would be able to do and exchange.

Now all of a Sudden it is a big story I am not allowed to exchange the UNIT as it needs to be sent away which I was not informed when Purchasing the UNIT also why wasn't my First UNIT then sent away before a exchange was done.

I am Not Asking for a refund I am willing to purchase other products in the store.

Regards.