hvdm
henry van der merwe
1 reviews | Active since Mar 2015
06 Mar 2015, 09:22
pooooor service
I ordered a product on line got a order number everything a week later I tried to get a tracking number for my parcel, customer services keep on transferring me from one to another and at the end I keep holding the line for 10 min and it happened more than 6 times. IF I can warn you not to try contact the customer services because you waisting your time and money and rather spend your money at another retailer that are reliable.<br> <br> regards
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Replies (1)Homemark's replyOfficial
09 Mar 2015, 14:15Hello henry9107,
I would like to apologize for the service you received and will be looking at the matter. Please be advised that there was a delay with orders in the last week due to our yearly stock take.
With regards to your online order I have asked our online service agent to contact you to assist with your query.
Thank you for your patience in this regard.
Morne
I would like to apologize for the service you received and will be looking at the matter. Please be advised that there was a delay with orders in the last week due to our yearly stock take.
With regards to your online order I have asked our online service agent to contact you to assist with your query.
Thank you for your patience in this regard.
Morne
Homemark's reply09 Mar 2015, 14:15
Official
Hello henry9107,
I would like to apologize for the service you received and will be looking at the matter. Please be advised that there was a delay with orders in the last week due to our yearly stock take.
With regards to your online order I have asked our online service agent to contact you to assist with your query.
Thank you for your patience in this regard.
Morne
I would like to apologize for the service you received and will be looking at the matter. Please be advised that there was a delay with orders in the last week due to our yearly stock take.
With regards to your online order I have asked our online service agent to contact you to assist with your query.
Thank you for your patience in this regard.
Morne
