hvdm
henry van der merwe

1 reviews | Active since Mar 2015

06 Mar 2015, 09:22

pooooor service

I ordered a product on line got a order number everything a week later I tried to get a tracking number for my parcel, customer services keep on transferring me from one to another and at the end I keep holding the line for 10 min and it happened more than 6 times. IF I can warn you not to try contact the customer services because you waisting your time and money and rather spend your money at another retailer that are reliable.<br> <br> regards

0
Replies (1)
Homemark
Homemark's reply09 Mar 2015, 14:15
Official
Hello henry9107,

I would like to apologize for the service you received and will be looking at the matter. Please be advised that there was a delay with orders in the last week due to our yearly stock take.


With regards to your online order I have asked our online service agent to contact you to assist with your query.

Thank you for your patience in this regard.

Morne