Pathetic Service

Good Day ,<br> <br> I have placed an order online for a product on the 6th August 2015 , up until date it has not been delivered , also note that the service is terrible as no one will ever call you back , even after phoning them so many times, honestly all i want is a date and time when this product will be in stock , and even after contacting them and sending them a feedback option that was available on their website no one has bothered to communicate with me , and the worse part is that their online ordering system is still showing stock of this specific product , i feel as if they are deliberately doing this to the public, they need to up their game and probably change management.<br>