YF
Yentl F

1 reviews | Active since Sept 2012

10 Apr 2015, 10:12

Order 32114 - No feedback

I placed an order on Homemark's website on Saturday, 6 April 2015. I paid via EFT and sent the proof of payment to the relevant e-mail address.<br> <br> I have tried several times to contact someone who can advise what the status of my order is, but to no avail. When trying their number provided on the website I get sent to 3 different departments with the last one continuously ringing for a few minutes then disconnecting.<br> <br> I have no means of tracking the order on the website, as it is not even listed against my profile. I have also received no e-mails communicating that my payment has been received or that the order has been dispatched at all...<br> <br>

0
Replies (1)
Homemark
Homemark's reply13 Apr 2015, 07:29
Official
Hello YenF,

We apologize for the delay, please be advised that we have received your order and I have been in contact with our online department and they informed me that we are awaiting stock and that your delivery should be dispatched to you by early this week.
Please feel free to contact Noby in our online department directly should you have any further concerns: ***.

Regards
Morne