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Philip M

1 reviews | Active since Aug 2015

11 Apr 2016, 06:07

Non receipt of order

On 26th of February, I ordered some goods from homemark, on the on-line web store! Refer order number: Homemark - Order 40687.<br> Three weeks after, I had to phone and find out where my order is? I was told that the fitness items I ordered were out of stock and thus, the non delivery.<br> After a few hard words, they released the steamer I ordered, and was delivered about a week after. <br> Now, another month later, I still don't have my goods.<br> Sent e-mails and phoned, but to no avail. Deaf ears, for sure, no customer service whatsoever.<br> I would never recommend this company to any-one wanting to buy something.<br> Will want re-fund, and return the ******* bought from them.!

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Replies (1)
Homemark
Homemark's reply13 Apr 2016, 08:13
Official
Hello Impalasa,

I apologize for the delay regarding this matter. I have been informed that a refund has been processed for the outstanding items that you haven't received.

Regards
Customer Services Manager