Non existing phone support for customers

I lost my Polariod charger cable. I called Homemark on the following numbers: ***, ***, ***. 2 of the numbers were not answered, these are the numbers I found via Google for Homemark. 6555, was answered the first time and then I was put through to 4 different people, ending being passed on to dead number where the line went dead. That is a bad customer experience. I have simple question, for my Polariod, can I buy the charger cable somewhere, or should I buy a charger cable from the grey gadget shops?

Also on the packaging is there a scan me QR code.... it takes me to a website l.ead.me/bbuzCH, which states: "Your account has been deleted" So much for customer access to Homemark?!