Non-delivery / Terrible Service

<p>I want to warn as many people as possible about the terrible "service" on offer from the Homemark website. On 26 March I ordered a simple pillow from their online store. Notifications and process went smoothly. The next day I got confirmation that the order had shipped and I'd receive the item within 3-5 working days. I'm in Cape Town, so I would've expected delivery in the lower turn-around times. 3 April comes around and still no delivery. So I email them for feedback on the email addresses listed. No response. I tweet them on Twitter, and someone responds saying they're looking into it. It's now 24 April and still no one has gotten back to me. I've sent countless emails and Tweets, and no response at all. I'm now on my phone to my bank to do a charge back, as that's the only way I'll get my money back.</p> <p> </p> <p>I'm not sure if the Homemark website is a **** or the staff are just completely ***********, but either way, DO NOT EVER USE the Homemark website to purchase anything. After the fact I was told that others have experienced similar issues, so this isn't a one time thing. BEWARE!</p>