GN
Gavilan N

1 reviews | Active since Mar 2010

05 Aug 2015, 11:42

No response of feedback regarding order

I purchased goods on the 25 July 2015 and till today I have not received feedback regarding my order.<br> <br> I contacted the customer care centre and spoke to Nobie and each time she promised to find out and contact me regarding the status. Surprise surprise i receive no feedback<br> <br> This has become ridiculous that know one at your customer care centre can communicate effectively with any of your client?le<br> <br> I need this issue resolved and escalated to someone who can provide usable feedback<br> <br>

0
Replies (1)
Homemark
Homemark's reply05 Aug 2015, 14:05
Official
Hello Gavilan101,

I apologize for the delay in delivering your order. I have spoken to Noby and she has informed me that we have sourced your product from one of our direct stores and that you should expect your deliver within a few days.

Noby also advised that she has been in contact with your son to inform him of the status of your delivery.

Thank you for your patience

Morne