1 reviews | Active since May 2016
No Light at the end of this tunnel
<p>I purchased a Solar Garden Light set in December 2015. By 08 April 2016, I contacted Homemark via email with a complaint regarding the lights. I promptly received a reply from *** enquiring as to where and how I purchased them. I rep**** immediately and since then have had no response. I then sent another email to *** on 17 May 2016, asking for a response. To date there has been no response from Homemark.</p> <p><br />The product (Solar Garden Downlights) has failed in a very short period of time, in that the rechargeable batteries are leaking acid (or whatever it's contents are) and are not holding charge. It appears to be a design problem as the 3rd in the set is also displaying the same symptons now.</p> <p><br />It would appear from the lack of response that Homemark is not interested in resolving problems, but only in making sales.</p>
Good day GeraldV,
I apologize for the delay regarding this matter. Busisiwe informed me that she has contacted you and the matter has been sorted out.
Regards
Customer Services Manager
Good day GeraldV,
I apologize for the delay regarding this matter. Busisiwe informed me that she has contacted you and the matter has been sorted out.
Regards
Customer Services Manager
