JB
Johan B

1 reviews | Active since Mar 2016

25 Mar 2016, 22:36

No Feedback from Sifiso

First I struggle to get the stuff to work that my son bought from them. Two diffrent tipes of drones from them each tipe with his own problem. Then Sifiso **** by saying he spoken to me. He eventionally phone me on Wednesday 23 March and he promised the he will get back to me on Thursday 24 March. that was another lie on his part. All what my son want is his money back. A voucher wont do it because he will just get something that dont work. THEY SELL BAD PRODUCTS AND PROMOTE THEM WITH BAD SERVICE!!!!!!

0
Replies (1)
Homemark
Homemark's reply01 Apr 2016, 09:02
Official
Hello JohanPBekker,

The store has informed us that they have done an exchange for you twice already.

Our refund policy is 7 after date of purchase provided the product is still in its original packaging and you have the receipt.

We are willing to offer you a voucher to the same value.

Regards
Customer Services Manager