1 reviews | Active since Aug 2015
No Delivery
I have had terrible service from Homemark. I placed and paid for my order on 16 July 2015. Noby Kheswa did not get back to me. I called on numerous occasions. I called and spoke to Sher. Sher keeps telling me she will contact the warehouse. After about the 5th call, I was told they don't have my address. I emailed my address. A week later I contacted them and they said they don't have my address????? I then sent my address through again - a couple of times so that they don't miss it again. To date, I don't have my goods delivered or a phone call or email to advise what the hold up is. It's been a month and a half. Disgusting service. I will not be buying anything from this company again. I have never had bad service from any other online company. Didn't think this one would be any different but goodness!!!!! They sure give online shopping a bad name.
Thank you for bringing this matter to my attention. Please take into consideration that we were experiencing technical problems with the site at the time. I have been in contact with the online department and was informed that your parcel was dispatched and was signed for. Rest assured that I will be taking this matter up directly with Noby.
Please accept our apology for the delay and inconvenience as this is not the standard we aim for.
Regards
Morne
Thank you for bringing this matter to my attention. Please take into consideration that we were experiencing technical problems with the site at the time. I have been in contact with the online department and was informed that your parcel was dispatched and was signed for. Rest assured that I will be taking this matter up directly with Noby.
Please accept our apology for the delay and inconvenience as this is not the standard we aim for.
Regards
Morne
