No decency to respond to an email

I sent a mail to customer care on 26 August 2015, which was opened by Zubaidah, Debra Moloto and Cher Olivier. No response to mail. Sent another mail on 28 August asking for acknowledgement of mail and query - same 3 people opened mail - NO RESPONSE. I am looking for Igia Callus Free Plus refill. Can anyone at Homemark bother being polite and responding to my mail. <br> <br> Pathetic service. No manners. Clearly they don't want to keep their customers.<br> <br> If management at Homemark want to read my mail - check with the 3 people at the top who have already READ it and not bothered responding. A reply would be much appreciated.