Never Buy Homemark or Milex

What a horrible experience - a bought a carpet cleaner and use the photos provided to ensure it will meet my need. On arrival the product does not have the pipe for cleaning carpets and I am not going to clean a 2mx2m carpet on my knees - arrange for a return. Photos and reason asked. I said misleading advertising. Ok, refund approve - please return product on your cost and a handling fee will be deducted for the return.