MILEX AIRFRYER

I purchased an air fryer from Makro in Pietermaritzburg. I did take it back because I just started using the unit but I am totally unhappy with the product.

My issues with this is:

 It takes much longer to cook food than expected – using more electricity !!!!;  It does not cook well underneath – I have to turn over the item cooking and then allow it to re-cook!

What is the point have this fancy air fryer when it does not cook well? I was assisted by a staff member of Makro to buy this product… I took her word for it as she sold the product very well.

I am now told that we had to have exchanged the unit with 14 days and I only recently used this item and I am not happy to be told that I will not be refunded.

This is not fair and I don’t know how you actually expect me – a customer to keep a product that I am unhappy with?

I was called by Homemark and i was advised that had i only tried out/used the product once then he could of resold it! It does not matter if a product is used once or twice !if It is used even once , then it cannot be classified as "New"!!!