MS
MARIAM S

1 reviews | Active since Aug 2015

03 Aug 2015, 12:18

MEMORY FOAM SLIPPERS

Good day,<br> <br> My husband has bought me a pair of memory foam slippers for our anniversary in May 2015. I have worn it only a couple of times (at night mostly) cause I work during the day. Within a month I could feel the soles of the slippers underneath my feet already and the stitching on the sides were already coming undone.<br> <br> I took it back within the first month and the salesman(Jadine was not available) told me that for hygienic reasons they cannot take it back and that it's not under guarantee. I have e-mailed Homemark twice already on their website, but have not even received a response.<br> <br> I am very disappointed in their service and won't recommend them to any of my friends and family in future. These slippers are now only a \bad memory"and not the \""memory foam slippers\"" as advertised. Their policy sucks big time!!!!"""

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Replies (1)
Homemark
Homemark's reply05 Aug 2015, 14:00
Official
Hello mariamsylvester@,

We have been trying to contact you telephonic without any success. Please be so kind as to contact *** directly or our service line, *** for further assistance regarding your complaint.

Thank you
Morne