DV
Daniel V

1 reviews | Active since Jan 2016

21 Jan 2016, 11:29

**** TO AND NO FEEDBACK FOR OVER A MONTH

I must admit that before I payed the money for my product i was treated well and I thought this company was very professional.....<br> This is the worst service I have ever received from any company i have ever dealt with.<br> <br> Payed in December, got messed around when you told me my item was there for collection and once i arrived at the head office I waited for over 2 hours to be told that there was a mistake on your side and there is actually no stock available.<br> <br> I had to constantly phone you guys and keep following up on your promises to me, now again I have to complain in the hope that I will get some feedback and maybe one day get MY money back!!!<br> <br> I have heard nothing, ITS THE 21st JANUARY 2016 AND I HAVE NOT BEEN CONTACTED AT ALL... PATHETIC REALLY!!!

0
Replies (1)
Homemark
Homemark's reply21 Jan 2016, 14:02
Official
Hello dannycool,

I apologize for the service you received and the delay in having this matter resolved. I have now received feedback that a full refund will be processed.

Thank you for your understanding and patience.

Regards
Customer Services Manager