HC
Howard C
1 reviews | Active since Mar 2015
10 Mar 2015, 18:51
Lack of Response
Dear Morne<br> <br> Thanks for the feedback. I was promised that my product per order # 30246 would be delivered early this week Originally advised order dispatched 26 Feb) , it still has not been delivered. Secondly I was advised that Noby was dealing with it. I have left two messages for her to phone me, but she has yet to contact me.<br> <br> Please investigate and get Noby to confirm when my order will be delivered<br> <br> This is the first time I have ordered from your company and it is not a pleasant experience<br> <br> Regards<br> <br> Howard<br>
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Homemark's replyOfficial
11 Mar 2015, 11:12Hello Howard101,
I apologize for the delay in this regard, I see that you ordered 2 x Callus Refill Packs. This order was captured 25/02/2015 but it is not yet dispatched as there is no stock in our warehouse.
We should received stock hopefully within the week. As soon as we receive the stock we will send the delivery to you.
I have confirmed by Noby that she has been in contact with you and that we will place priority on your deliver. Please feel free to contact Noby directly at ***.
Thank you for your understanding and patience
Morne
I apologize for the delay in this regard, I see that you ordered 2 x Callus Refill Packs. This order was captured 25/02/2015 but it is not yet dispatched as there is no stock in our warehouse.
We should received stock hopefully within the week. As soon as we receive the stock we will send the delivery to you.
I have confirmed by Noby that she has been in contact with you and that we will place priority on your deliver. Please feel free to contact Noby directly at ***.
Thank you for your understanding and patience
Morne
Homemark's reply11 Mar 2015, 11:12
Official
Hello Howard101,
I apologize for the delay in this regard, I see that you ordered 2 x Callus Refill Packs. This order was captured 25/02/2015 but it is not yet dispatched as there is no stock in our warehouse.
We should received stock hopefully within the week. As soon as we receive the stock we will send the delivery to you.
I have confirmed by Noby that she has been in contact with you and that we will place priority on your deliver. Please feel free to contact Noby directly at ***.
Thank you for your understanding and patience
Morne
I apologize for the delay in this regard, I see that you ordered 2 x Callus Refill Packs. This order was captured 25/02/2015 but it is not yet dispatched as there is no stock in our warehouse.
We should received stock hopefully within the week. As soon as we receive the stock we will send the delivery to you.
I have confirmed by Noby that she has been in contact with you and that we will place priority on your deliver. Please feel free to contact Noby directly at ***.
Thank you for your understanding and patience
Morne