Incomplete order

Good Day<br> I regrettably purchased 5 items online, of which only 3 items were delivered to me<br> The website showed all 5 items were in stock when the order was placed. At no point was I notified that the Titan twist mop which I ordered and paid for was not in stock. <br> Nor was this communicated to me at delivery<br> I find this service to be extremely unproffessional<br> <br> I emailed Noby, no response. I called and was told to email her rather......still awaiting a response<br> <br> How do you deliver something to me, with an invocie showing all 5 items, when you dispatched only 3 of the items???<br> <br> Kindly delivery my outstanding items or refund me immediately!