CVdB
Charlder Van der Berg
1 reviews | Active since Apr 2012
18 Mar 2015, 18:25
Homemark - quality of products
i send the following email to Homemark (The Soup Mate Pro): \Have now used it for the third time and i'm having problems with it. i saw smoke coming out from the bottom of the jug. <br> When i check under the jug i saw that the rubber is damage. What is the return(exchange policy) because i love the machine
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Homemark's replyOfficial
19 Mar 2015, 09:09Hello nuwebsa,
We offer a 7-14 days money back guarantee on all products sold and a 30 day exchange period. I spoke to our online division and regretfully we do not have the The Soup Mate Pro in stock. We can however collect and have the unit repaired or you can exchange it for another product of the same value provided that you have the The Soup Mate Pro's original packaging and the item in in a resealable condition. Please mail me should you have any questions, ***
Regarding you order I can confirm that the order has been dispatched, Please see below tracking number and courier contact number :
TCG*** / ***
Best reegards
Morne
We offer a 7-14 days money back guarantee on all products sold and a 30 day exchange period. I spoke to our online division and regretfully we do not have the The Soup Mate Pro in stock. We can however collect and have the unit repaired or you can exchange it for another product of the same value provided that you have the The Soup Mate Pro's original packaging and the item in in a resealable condition. Please mail me should you have any questions, ***
Regarding you order I can confirm that the order has been dispatched, Please see below tracking number and courier contact number :
TCG*** / ***
Best reegards
Morne
Homemark's reply19 Mar 2015, 09:09
Official
Hello nuwebsa,
We offer a 7-14 days money back guarantee on all products sold and a 30 day exchange period. I spoke to our online division and regretfully we do not have the The Soup Mate Pro in stock. We can however collect and have the unit repaired or you can exchange it for another product of the same value provided that you have the The Soup Mate Pro's original packaging and the item in in a resealable condition. Please mail me should you have any questions, ***
Regarding you order I can confirm that the order has been dispatched, Please see below tracking number and courier contact number :
TCG*** / ***
Best reegards
Morne
We offer a 7-14 days money back guarantee on all products sold and a 30 day exchange period. I spoke to our online division and regretfully we do not have the The Soup Mate Pro in stock. We can however collect and have the unit repaired or you can exchange it for another product of the same value provided that you have the The Soup Mate Pro's original packaging and the item in in a resealable condition. Please mail me should you have any questions, ***
Regarding you order I can confirm that the order has been dispatched, Please see below tracking number and courier contact number :
TCG*** / ***
Best reegards
Morne