Homemark Online shopping BAD Service

On 16/07/2015 i placed an order on Homemark On-line shopping. A week later i had heard nothing from them so i called in to the on-line department where they advised me they had technical problems and i should re-send proof of payment and what i ordered which i did. A few days later i called again to follow up and they said they \would come back to me"which never happened! I Called again the following day and was told i would get it by the end of the week which again never happened! I called again on Monday and apparently they didn't have stock of one of the items i ordered!!! So i had to choose something else and was told i would receive it by Friday 7th August. Today is 12th August and i still don't have my parcel! I called this morning and was advised that the couriers collected the parcel on Friday and they cant tell me when i will get it as it is now \""out of their hands\"" I checked the couriers website with the reference number and the parcel was only given to them on 11th August 2015! Terrible service"