HomeMark alberton *****ing of products

So on 14 march 2019 at 16:59 at Home mark Alberton, I bought 2 items, igia deep pulse and remedy detox tea. To my shock when I got home, both products had problems....Igia deep pulse pack was missing all four patched and only had the control unit in the box. the detox tea inside pack was open and had 14 tea bags instead of 20 as indicated on the box. Given the store size,a little passage could this mean the staff is *********** customers? Are they *****ing from the store? Are they negligent ? I am shocked and disgusted . I want my money back and they can keep their products.