Feedback/ response

On the 5th January 2016, I purchased the highly advertised unbreakable polarised sunglasses from Homemark. They didn't last 3 week and both pairs broke one after another in 3days. I contact the Bongani Shongwe \so called Team Lead\" to date I don't have exchange or refund. I keep on contacting him about my refund and he is just not coming to me. My wife also purchased a set of knifes from this people guess what they ate also breaking one after another. These guys are selling a lie to us!!! I tried to speak to his boss who I was told he will get back to me, to date he has never bothered to make contact. "