Empty promises, run!

I ordered pots from Homemark via a telephonic conversations. Thereafter, my account was debited. To my surprise a wrong order was delivered. I contacted the salesman and the matter was resolved because he said he would send through the right order this time around. Then on friday (the 19th) another wrong order of pots arrived. I have been on the phone the whole morning trying to get through to their customer service, i was put on hold a number of times until i decided to write the review.