JN
Jessica N
1 reviews | Active since May 2015
08 May 2015, 12:20
Dont Care a Damn
Its been about 3 weeks now that i have left my contact details with the Homemark store in Richards for a Posture Back support which they are out of stock and still awaiting. They have made no contact with me as to the progress of getting the stock.<br> I can buy it on-line but i need to try it on so i know what size fits me. And buying it online will incur delivery costs. <br> I have also tried sending an email for correspondence via their website. To date no one has contacted me.<br> This is poor customer service. I think they just dont give a damn.
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Replies (1)Homemark's replyOfficial
12 May 2015, 09:09Hello Jezzi,
I would like to apologize for the inconvenience. We regretfully do not have stock of this particular item and as soon as we receive stock I have asked that you be notified.
I will also be taking up with the Regional manger in charge of the branch to address the service you received as this is not the standard we aim for.
Thank you for your understanding and patience,
Regards
Morne
I would like to apologize for the inconvenience. We regretfully do not have stock of this particular item and as soon as we receive stock I have asked that you be notified.
I will also be taking up with the Regional manger in charge of the branch to address the service you received as this is not the standard we aim for.
Thank you for your understanding and patience,
Regards
Morne
Homemark's reply12 May 2015, 09:09
Official
Hello Jezzi,
I would like to apologize for the inconvenience. We regretfully do not have stock of this particular item and as soon as we receive stock I have asked that you be notified.
I will also be taking up with the Regional manger in charge of the branch to address the service you received as this is not the standard we aim for.
Thank you for your understanding and patience,
Regards
Morne
I would like to apologize for the inconvenience. We regretfully do not have stock of this particular item and as soon as we receive stock I have asked that you be notified.
I will also be taking up with the Regional manger in charge of the branch to address the service you received as this is not the standard we aim for.
Thank you for your understanding and patience,
Regards
Morne
