TM
Tebogo M

1 reviews | Active since Jul 2012

06 May 2016, 10:33

dissatisfied

I bought a shaper belt about six months ago within the first three months the adjustment patches were no longer sticking.I finally found my proof of purchase then I went to Makro Polokwane to ask for replacement as the belt comes with 1 year warranty but I was told they can't help me as its an under garment. Question is whats that warranty for then? Annoyed

0
Replies (2)
Homemark
Homemark's reply31 May 2016, 09:56
Official

Good day Shawddy

Sifiso in our Customer Care Department has advised me that this matter has been sorted out.

Regards

Customer Services Manager

TM
Tebogo M's update31 May 2016, 12:35
Reviewer Update
I wonder who did he resolve this matter with because as far as i remember I am waiting for one of your consultants to call me back.The last time i was contacted was some time last week and the person said they cant give me feedback until they've spoken to their boss as he?she was on lunch. #stillwaiting