1 reviews | Active since Jul 2014
Complaint about non-delivery of Order 1754
Hello Peter,<br> <br> I would like to complain about the service I got from Homemark. I ordered Aragan secret Lips and Lash Combo Launch Promotion (#ARA016-017combo) and paid R449 on 23 July 2015. To date I have not received my order. I have been calling Ms Noby Kheswa and she always promised to get back to me but to did not. I sent several emails to her as well with out any response. Can you help me to get a refund from Homemark. <br> <br> Regards,<br> Vakele<br> <br> --- Forwarded message ---<br> From: Vakele Nobongoza <br> Date: Mon, Aug 17, 2015 at 2:02 PM<br> Subject: Fwd: Order: 1754<br> To: [Email Removed]<br> <br> <br> Good afternoon,<br> <br> I am writing to follow up on order 1754. I have been contacting Ms Noby Kheswa regarding this order without any success. Can you please deliver or refund me.<br> <br> REgards,<br> Vakele<br> <br> --- Forwarded message ---<br> From: Vakele Nobongoza <br> Date: Fri, Aug 14, 2015 at 9:23 AM<br> Subject: Re: Order: 1754<br> To: Noby Kheswa - Homemark <br> <br> <br> Dear Noby,<br> <br> Would you please follow up on the order below and get back to me as I have not yet received the product.<br> <br> Regards,<br> Vakele<br> <br> <br> On Tue, Aug 11, 2015 at 12:13 PM, Vakele N
Thank you for bringing this matter to my attention. I have contacted our online department and they have informed me that regretfully our courier company are unable to deliver to the region you reside in and that you were contacted regarding this matter and that we will refund you in full.
Our apologies for the inconvenience.
Best regards
Morne
Thank you for bringing this matter to my attention. I have contacted our online department and they have informed me that regretfully our courier company are unable to deliver to the region you reside in and that you were contacted regarding this matter and that we will refund you in full.
Our apologies for the inconvenience.
Best regards
Morne
