Bad service and broken product

Good day<br> <br> I purchased a Milex induction cooker 11 May 2015 and received it 14 May 2015, it did not work with any pot like advertised and only if the base of the pot was smaller than 15cm would a pot work not like the manual suggested a pot with a bass bigger than 15cm, the temperature would not change either.<br> I e-mailed homemark 20 May 2015 and asked to return the faulty product and they wanted me to pay R90 for the courier, i was very disappointed as i had be supp**** a faulty product and i must pay. i have since requested them to let me know when it would be collected or a replacement cooker be sent, i e-mailed Homemark numerous times requesting feedback and i have had no reply.<br> <br> Buying a product from Homemark you would expect good quality and service, there is not such thing and quality or service, i will never purchase from them again as i feel as if they have ****** me.