Bad service

<p>I bought thermo shaping pants on the 30 June at homemark. I returned it the next day because it was smal. They gave me the right size without hassles. I weared it four consercutive days. I noticed that its lastic is tearing. They told me that I can't return it because it is an underwear. They gave me head offices contact numbers. Unfortunately they did not answer my call. I went back to the shop on Monday. The mananger Mayba told I cant return it because it is an underwear. She showed me in the receipt that I was suppose to return it within seven days and nobody bothered to informed that . What puzzels me it has a 12 month gurantee but they cant take it back. She advised me to call head office. She did not bother to do so himself and he was rude to me the whole time. I phoned head office . Out of anger I left the item at the store. Sthembiso told me that there is nothing she can help me with </p> <p>I must just sew it and stop bothering them. I dont like the way I was treated by Homemark. I want my money back. I dont want that thermo shaping pants anymore because of its quality. Their customer service leaves me much to be desired. I want nothing to do with Homemark stores anymore<br />I must just sew it and stop bothering them. I dont like the way I was treated by Homemark. I want my money back. I dont want that thermo shaping pants anymore because of its quality. Their customer service leaves me much to be desired. I want nothing to do with Homemark stores anymore</p> <p> </p>