Bad customer service

<p>on the 19 August i phurchased copper chef pots (set) on the 04 September return them to the store reason being received a gift of AMC pots life time quality/invetment. inever used the Pots /pans they are still brand new. Sales man inpected the pots.</p> <p>I was told i can not get my money back because of 7days return policy.(Salesman) he gave me homemark head office number( ********** 800) and the contact person(Sifiso)same story 7days policy.</p> <p> </p> <p>After phoning several times to head office Cher, Morne's personal assistant promise to phone me @ 8h00 am. up until i took the pots/pans back to the shop. On arrival the salesman trying to email sifiso about the matte. The regional/national manager Nols Smit provoking me about the 7days policy and i can exhange with some thing else in the shop. i told him i am not interested in buying anything else with this kind of treatment.i do not have space at home to keep their pots. I was told to give the pots to somebody else as a gift. I was dissapointed i left the pots and the slip inthe shop.</p>