Bad Business

On the 27th November I received a wonderful 25% discount coupon. I ran through the items on offer and tried to purchase a handheld console and NOTHING. I tried accessing the page in Internet Explorer and Chrome,but no luck. I called in a few times and ended up speaking to a Lovely Lady, Miss Z. I emailed her the information, she advised that she will have to find the ORANGE console ( This was being Advertised as well ). She eventually came through for me, I made the EFT and she proceeded to do some back end magic and add the item to my cart and complete the processing for me. It is the 17th and after numerous emails to find out why it has not been delivered. I called and have since found out that HomeMark is OUT OF STOCK. Yet at no point was I informed of this and my funds returned. I am now requesting my online account be closed. So Disappointing, one child will be disappointed for Xmas.