BAD BAD service

I bought a polaroid watch on the 15th of December 2021 from Toys R Us Richards Bay, On opening the watch it did not work and couldn't charge so we returned it, I then bought the PA86 polaroid watch on the 20th of December 2021, We had this watch until 02.03.2022 then the watch became faulty, we then sent the watch in for repairs. Once the "replacement" watch came back on the 23.03.2022 it looked like a second hand watch but we used it because as long as it worked we would be okay. but by Saturday 26.03.2022 this watch again wasn't working. I contacted homemark sent emails and videos of the faulty product to which I was told that I have to send in this watch again for assessment, all I want is my refund I am entitled to it according to the consumer act . I DO NOT want another replacement.