VH
Viki H
1 reviews | Active since Nov 2015
27 Nov 2015, 09:05
Appaling Service
I recently ordered online with Homemark. First and LAST time I will EVER order from them. I've never experienced such bad service. I ordered item on 9 November. 2 weeks later when I still hadn't received my item it took 2 emails before I got a response. Was told I would receive that week. Still nothing. And all subsequent emails have been totally ignored and the phone simply rings. I want my item!
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Replies (1)
Homemark's replyOfficial
01 Dec 2015, 08:42Hello Viki Haasbroek,
I apologize for the service you received and the delay in having this matter resolved. I have received feedback from the internet department and they have informed me that your order is with our couriers. You can go onto www.thecourierguy.co.za Waybill number HMK29900
Thank you for your patience.
Regards
Customer Services Manager
I apologize for the service you received and the delay in having this matter resolved. I have received feedback from the internet department and they have informed me that your order is with our couriers. You can go onto www.thecourierguy.co.za Waybill number HMK29900
Thank you for your patience.
Regards
Customer Services Manager
Homemark's reply01 Dec 2015, 08:42
Official
Hello Viki Haasbroek,
I apologize for the service you received and the delay in having this matter resolved. I have received feedback from the internet department and they have informed me that your order is with our couriers. You can go onto www.thecourierguy.co.za Waybill number HMK29900
Thank you for your patience.
Regards
Customer Services Manager
I apologize for the service you received and the delay in having this matter resolved. I have received feedback from the internet department and they have informed me that your order is with our couriers. You can go onto www.thecourierguy.co.za Waybill number HMK29900
Thank you for your patience.
Regards
Customer Services Manager