2 Months Waiting for Igia Silk 'n Flash & Go Bulb

I first called Homemark in January 2015, after only a week with my Long Life Upgrade Kit - 'last you will ever need'. A lazer hair removal apparatus, that seems to be working fine. After paying for a 64,000 flash bulb, it burnt out in 3 days and when I removed it from the appliance I saw it was marked 1K (only 1000). This probably explains why the product was wrapped in plastic and stapled to the 64K label - they don't look this way online. I was promised replacement would take a week. So, for the last 8 weeks, I have called in every single week and without fail been promised it will take only another week - it's been an endless cycle. I was once even told 'it will be in tomorrow,' that was two weeks ago. On one occasion, I was asked if I could give them my number AGAIN so they could keep in touch, They obviously lost the number I left with them the first time. I'm beginning to wonder why I didn't just order the bulb from Igia directly - shipping would surely take just a week. Not the two months it has taken with Homemark, which must be quite an embarrassment for an international client. It's fine though, I will be submitting this review directly to them as well.