1 reviews | Active since Oct 2011
Worst ISP by far.
They have no idea what is going on in their admin & debtors department. I have signed a debit order form in July 2017. After six months and many mails they realized there is a mistake on their system. They corrected their system. But still up to now, again three months later not one single debit order has been processed.
I have to pay via EFT every month. Their system shows I am a debit order client, as confirmed by one of their employees. Although i pay via EFT my system still gets disconnected.
December i was disconnected due to the same issue. Nobody from Home Cloud was available to assist me. I paid for one months usage which i did not receive.
Definitely not the ISP to use. Pathetic.
Thank you for taking the time to write to us. We have passed your message on and someone will be in touch to discuss your concerns.
Sincerely yours, Team Home Cloud.
Best regards,
Thank you for taking the time to write to us. We have passed your message on and someone will be in touch to discuss your concerns.
Sincerely yours, Team Home Cloud.
Best regards,
