WORSE SERVICE EVER

Home Cloud has the worse service EVER! I am on a month to month contract with Home Cloud. I have went months without connectivity & they are unable to fix the problem. They do not response to service tickets logged, whatsapp messages, emails or any sort of communication. Finally got some response from Kerissa Pillay, the account department, but she is of no assistance & does not bother to respond. Finally spoke to Phila who is no better than the rest of he Home Cloud team. They to date have not cancelled my account but continue to debit my bank account.