VERY DISSAPOINTED

I app**** for Wi-Fi with Homecloud and everything was fine until I received the Telkom Sim card. First of all the card was not ready for use and they kept on making excuses. I then decided to cancel the whole transaction and sent them a E-mail to inform them about this. All I received was a automated reply and nobody contacted me. I then sent the cancellation details to them 3 times again and then just gave up. Come the 27th of Februarie an amount of R916. was deducted from my account. I did query this as well, however they didn't even responded to my E-mail. I will never recommond their services because there are no service. VERY DISSAPOINTED