Terrifying service home cloud

After 2 years dealing with home cloud it was a experience not to taken lightly.

1st jan 2021 my sim went faulty and I could not connect. With no telephone at home cloud only a chat link it was out rages. I reported maybe 10 to 15 times my fault only to see they dont care and billing me but I didn't use or could not use the service.

I went to telkom just to find out sim from home cloud is not on my name but the owner of home cloud and that I could not even do a sim swap by telkom. I today I reported again the fault and told them I was not paying for 2 months no service from them.

I also log complained by I.C.C.S.A