TERRIBLE. RIDICULOUS CUSTOMER SERVICE

I am utterly disgusted by the service i am receiving. I made payment on Monday for my router to be reconnected and this has not yet been actioned. 5 days later.

I am calling. E-mailing. To avail. no one can assist. all e-mail addresses I send to has an automated response that says this box is unattended and advising on another e-mail address I should send query to. ONLY TO RECEIVE THE SAME AUTOMATED RESPONSE FROM the new e-mail.

Will if be compensated for the time the router has been disconnected and my account up to date?

TERRIBLE. RIDICULOUS.