1 reviews | Active since Sept 2018
Terrible
Terrible service. SIM not working.
Hello Mihi,
Firstly we deeply apologise for the experience you’ve had from day 1.
Telkom accidentally closed your SIM back in April which led to Homecloud sending you a new SIM with a package pre-loaded on but unfortunately it went blank after a month of usage.
We are also very much aware that you contacted us to try get this resolved and you were not assisted accordingly, we deeply apologize.
We have assigned someone to get in touch with you to try and resolve what is still pending and also to assure you that your complains/queries are valuable.
Thank you so much for your patience.
Kind regards,
Homecloud
Best regards,
Hello Mihi,
Firstly we deeply apologise for the experience you’ve had from day 1.
Telkom accidentally closed your SIM back in April which led to Homecloud sending you a new SIM with a package pre-loaded on but unfortunately it went blank after a month of usage.
We are also very much aware that you contacted us to try get this resolved and you were not assisted accordingly, we deeply apologize.
We have assigned someone to get in touch with you to try and resolve what is still pending and also to assure you that your complains/queries are valuable.
Thank you so much for your patience.
Kind regards,
Homecloud
Best regards,