1 reviews | Active since May 2012
Shocking costumer service
1 Month in to contract I want upgrade to bigger package then get told to resubmit: Proof of Address, ID and Bank statements just submitted 15 days before?
Then i get told service will be upgraded after 3rd month in contact. After 3 months no change. When asking why I get told AGAIN to submit document above. Out of desperation I do only to be asked for is AGAIN week later. Now I sit 5months in still nothing happened and no one corresponds to mails to online chats to fix this.
Shocking costumer service, I want out but can't even get anyone to cancel with :(
Thank you for taking the time to write to us. Your concerns have been addressed and we have provided you with the package that you have requested. Should you require further assistance, kindly contact ***.
Sincerely yours, Team Home Cloud.
Best regards,
Thank you for taking the time to write to us. Your concerns have been addressed and we have provided you with the package that you have requested. Should you require further assistance, kindly contact ***.
Sincerely yours, Team Home Cloud.
Best regards,