Roll over data

Please be advised that my roll over data from last month(April) has not been added to my total data for May. I have been sending you guys many emails , Whatsapp messages with no help also send out many tickets on your support on the website and no feedback. Yet when I gave you a referral you had responded, I have spoken to him and he is awaiting his sim, I logged on to the website it shows that I have a balance outstanding of R433, please find attached the proof of payment made on the 29th of May 2019. Account number is 7679 I am running super low on Data I need this sorted asap. Please contact me urgently

Regards Zaheer