JC
Jessica C

1 reviews | Active since Apr 2020

02 Apr 2020, 11:35

Poor Service

After numerous failed attempts to contact Home Cloud to queries why no data had been loaded after the account shows no arrears and buying top up packages and still no data has been loaded. They do not answer emails, pbone calls and are not reachable on any of their platforms... **************** never expirienced such bad service

0
Replies (1)
Home Cloud
Home Cloud's reply06 Apr 2020, 13:29
Official
  Hi Jessica thanks for leaving feedback. We're sorry for the poor experience.

The best way to get assistance is to log a support ticket here:
https://www.myhomecloud.co.za/support

Warm regards,
Home Cloud