POOR SERVICE

I am a client of Home Cloud now for more that 2years, and never have a problem.

But it seems to me that Home Cloud now have a major problem, I paid my January payment BUT my internet is down from the beginning of January. I contact them numerous times and every time they said that it will be back online before the end of thatworking day. That end of the working day is now for 10days and still noting happen.

When talking to them this morning they said to me it is an error from Telkom's side. They said it is a Telkom System problem. In truth I really don't believe them.

People be aware!!!!!! Home Cloud is definitely not up to scratch and they customer care STINKS!!!!!!!!