Poor Customer Service.

I'm not reviewing the internet, I have no issues with the internet provided. My deepest, and most frustrating issue I have with Home Cloud is their customer service and their lack of care for the customer and the lack of respect to reply to communication. When trying to call Home Cloud the calls aren't answered or the number is no longer attended to. It saddens me as a customer that this is how Home Cloud's employees choose to represent their company.

None of my emails I've sent asking to change my bank details have been responded to - the only communication I get on this is my account has not been paid, but dear Home Cloud if you would read my emails you would know that I have changed bank accounts.